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View Full Version : Player Preferences not saving, HEM crashes.



Destx
07-09-2009, 08:43 PM
Every time I update my player preferences HEM crashes and the changes don't take effect. When I open the window back up my changes are there but they are not reflected on the table. I have tried uninstalling and reinstalling twice now with still no luck. I am using the latest 1.09 beta 14a. My computer is running windows XP on a samsung NC-10. I have no firewall running, just AV with AVG 8.

netsrak
07-10-2009, 06:07 AM
Strange, sounds like a hardware problem.

Everything else is running normally?
Which language is your operating system?
Which XP service pack level?
Do you have Administrator rights?

Try to install holdemmanager as the user administrator to a different folder and see if that works.

Destx
07-10-2009, 10:02 AM
Everything else runs fine, its windows xp, SP3, yes I have full admin rights and I am the only user. I will try installing to a different folder.

fozzy71
07-10-2009, 12:41 PM
Can you also please try reinstalling the microsoft .net framework.


1. Go to Control Panel -> Add/Remove Software and uninstall every Microsoft .NET Framework you can find in the list

2. Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

Destx
07-10-2009, 04:32 PM
Installed the new frame work then uninstalled and reinstalled, same problems. I have been trying for like a week to get this working and I don't know if its possible. If either of you would be interested in remote controlling my computer to try and diagnose the problem I would be so greatful.

fozzy71
07-10-2009, 05:51 PM
Please email fabio@holdemmanager.net, with a link to this thread, and your forum name, so you can schedule a Teamviewer (http://www.teamviewer.com) session. Download and install the Teamviewer software using all the default settings.

Destx
07-10-2009, 07:27 PM
Ok I sent him an e-mail thank you for all of your help.