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View Full Version : No import of Stars HH (1.09 Beta didn't help)



Inquisitore
07-09-2009, 01:40 PM
Hello!

I'm quite new in the online poker world and heard that HM is the best tracking program, so i thought, i'd give it a try and downloaded the trial.

Unfortunately it doesn't import my Pokerstars hand history.
PS language is english, i tried both the "import files" and auto import option, i upgraded to 1.09 Beta but still it doesn't work.

It says for example:

Files imported: 16 of 16
Hands imported: 0
.
Import errors: 2531

Would be great, if anyone could help me fix this problem because i'm looking forward to by HM.

netsrak
07-09-2009, 01:57 PM
Please email fabio@holdemmanager.net, with a link to this thread, your forum name, so he can setup a Teamviewer session.

Inquisitore
07-10-2009, 11:16 AM
Thanks for the help but i managed to solve the problem myself.

Seemed like i only had to create a new database, now everything is working fine with Pokerstars. :D

Now i have to figure out, how i can buy Holdem Manager, since i have no credit card or Moneybookes/Neteller account...

netsrak
07-10-2009, 02:43 PM
Please contact sales@holdemmanager.net. I'm sure we find a way to get your money :)