View Full Version : Serial Key not working

10-15-2011, 02:41 PM
Hello guys. When I tried to open HM2 the last time it asked for the serial key and when I try to use the key doenst work anymore. What is going on? Thanks!

10-16-2011, 04:19 AM
Beta Licenses have been extended. Manually download and install the update if your license is currently expired. http://www.holdemmanager.com/downloads/Holdem_Manager_2_Beta.exe
or the full installer if you have uninstalled
After the update is installed you will need to re-register HM2.
You can find your HM2 license by logging into your account at Hold'em Manager Poker Software - Best Poker Tracking Software (http://www.holdemmanager.com)

10-17-2011, 02:42 AM
I've downloaded and installed the latest version of HM2 but I still cannot use the serial key. It says the license has changed and then it cannot register.

10-18-2011, 01:11 AM
please send your Reg.log file from the C:\Program Files (x86)\Holdem Manager 2 folder. If your Windows is hiding known file extensions the file will simply be called 'reg'. Email this log file to hm2support@holdemmanager.com along with the license your trying to use, also what version does it say you have