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jei-m
07-08-2009, 09:59 AM
Hello,
I just bought new computer and I installed holdem manager but it does not work like it should work. HM imports hands normally but my stats are not right. $ EV and $ is the same and HM says I have raked 7$ and it should be like 4000€.I have 22000 hands downloaded.

Thank you for helping me!

fozzy71
07-08-2009, 10:42 AM
Impossible to even begin to try and solve this, with so few details.

What version of HM? What poker site? What operating system?

jei-m
07-08-2009, 11:09 AM
Version of holdemmanager: 1.08.04
Site: Unibet
System: Windows Vista Home Premium

fozzy71
07-08-2009, 11:41 AM
Please try updating to 1.09 Beta 14 from the link in my thread and let me know if that does/doesn't fix your issue.

jei-m
07-09-2009, 07:39 AM
It didnīt help me. I still have the same problem.

netsrak
07-09-2009, 07:49 AM
Please try to create a new database with the latest beta and reimport the hands. Does this change anything?

fozzy71
07-09-2009, 08:39 AM
Please make sure it is 1.09 Beta 14a

jei-m
07-09-2009, 10:37 AM
I have 1.09 Beta 14a and I created a new database but nothing happens. It seem to me now that some data is missing and there is some import errors also. When I press reports there comes text No reports have been configured.

jei-m
07-09-2009, 10:39 AM
nothing happens=still the same problem

netsrak
07-09-2009, 10:59 AM
Please post a screenshot and explain the wrong values

jei-m
07-09-2009, 11:35 AM
How do you want me to do that (screenshot)?

netsrak
07-09-2009, 01:34 PM
Open the report with the wrong figures, press the print button, open paint, insert the clipboard, save the picture and post it here as attachment to a new post where you explain what is wrong for you in the screenshot.

jei-m
07-09-2009, 06:43 PM
HM kuva1:
As you can see rake is not like it should be and $ and $EV is the same.

HM kuva2:
There is only winnigs line.

HM kuva3:
When I press reports button comes this text and I can not see any repports.

HM 4:
This is after I changed database!

netsrak
07-10-2009, 06:01 AM
I'll ask Roy about it.

Rvg72
07-10-2009, 12:51 PM
I think you have your poker client setup to save hands in non-english. Look at the hole cards - usually you have none showing and sometimes you have just 1. This is probably because the suit is not h,d,c or s (for heart, diamond, club or spade). This is probably affecting everything else as well.

Make sure your poker client starts saving hands in english and then reimport new hands to make sure that everything looks ok. As for the old hands you probably won't have much luck making those work due to the hand history issues

Roy

jei-m
09-01-2009, 10:33 AM
It helped me but I still have problems with repports. I can`t get any repports.

netsrak
09-01-2009, 12:18 PM
I guess you installed the update to the wrong folder.
Copy the files from this link to the reports subfolder of the holdemmanager installation: http://www.holdemmanager.com/downloads/Reports.zip

jei-m
09-08-2009, 06:53 AM
I replaced my former reports subfolder files with those files but it didnīt help me.

netsrak
09-08-2009, 08:56 AM
*Please use your Windows Explorer do delete the folder holdemmanager\config and make a note of the full paht (sth. like c:\program files\rvg software\holdemmanager.

*Install the complete setup of HM 1.08.04 to the folder noted above: http://www.holdemmanager.com/downloads/holdemmanager.zip

*Download and install the latest patch of HM to the same folder: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

*Test if it for a while and see if it work