View Full Version : trouble importing tournament summaries on stars

10-12-2011, 04:46 PM
hi guys,

just reinstalled my system once more (enabled save hh+tournament summaries) and logged in a session, but

16 out of 42 tournament remain unfinished, so i let stars send me the last 50 tourny summaries, copied that into a notepad file and imported that into hm. didn t help.

also tried importing a single tournament summary, same thing.

however it says:
files imported: 1 of 1
hands imported 1 hand/s
duplicate hands 0
import errors 0
incomplete hands 0

looks good, but when i check, the exact tournament is still unfinished.....


thanks much


10-12-2011, 06:11 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
clear filters (even though it appears no filters are selected)

Create a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
and try importing them again.

If they still show up as unfinished, email us a handhistory + summary file of one of those unfinished tournies.

10-12-2011, 06:34 PM
creating a new db helped, thanks much.