HEM won't stop

[ez2cy]

Went to shut down HEM, clicked on Stop Importing, it's on "stopping" for last 1 hour, below keeps saying " 3 of 4 parts of large files have been processed" 1 of 7 parts of large files have been processed". etc

It is "stopping" I didn't hit the Import from file etc by mistake.

Can I just shut it down?

[fozzy71]

It sounds like you put a number of large files into one of your auto-import folders. Auto-Import folder paths are only supposed to be used for live play, to show the hud. If you are importing old/bulk hands you want to use Import From Folder/File. Make sure the only auto import folder paths are for your poker sites you play.


Move the files in the handhistory folder to your \hmarchive folder and import them via import file or import from folder.

Try a new session with auto-import. A new handhistory file should be generated.


*If that doesn't help:

Which Operating System, Firewall, and Anti-Virus are you using?

Please answer these questions as they pertain your situation: http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork

Please attach your holdemmanager.config file from C:\Program Files(x86)\RVG Software\Holdem Manager\Config. If your extensions are off you'll just see a file called holdemmanager. Windows hides 'known file extensions' by default. Show Extensions :: Scott Granneman (http://www.granneman.com/techinfo/windows/showextensions/)

[ez2cy]

Sorry, I'm not sure I understand what you want me to do.

Maybe I didn't give you enough info.

I was data mining as I do everyday. I clicked on "auto import" as I always do. I went to shut down and that's when it sarted with the "part 2 of 6 large files". No idea.

I did not move any files, nor was I trying to import from files. I was auto importing.

?????????

[Patvs]

Manually move ALL .txt files that are 'stuck' in your auto import folders, to your archive folder.