View Full Version : HEM asked me to input my userkey again?

07-05-2009, 03:52 PM
I purchased HEM pro a few months ago and had been using it just fine, but just the other day it asked me to input my userkey again on the same PC. So I went ahead and copypasted the key in again and it worked fine. However, I want to install it on another computer now and my email is gone (I think I may have deleted it :( )

So I guess its a two part question: does that second key use count as a second install even though it was on the same exact PC, and is there any way to have my key emailed me to me again? For the record, I am using HEM 1.08.21. Thanks in advance.

07-05-2009, 04:18 PM
You really should update to the latest version of HM, 1.09 Beta 13. At which point you may have to register your HM installation again. If you have any questions about your licenses, or need to reset them, please email sales@holdemmanager.net with those questions.

07-05-2009, 04:27 PM
ok, thanks :) I just emailed them a little while ago, I'll update the install now.