Hands Filter doesn't work

[Luchenius]

Hi,

Here is my problem. When I start the hads filter and set up the criteria and close it, no hands appear at all. Then, if I want to get back and change the filter the following massage pops up:

28521

I look forward to your feedback!

Br,
Evgeni Radilov

[Patvs]

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Which Operating System, Firewall, and Anti-Virus are you using?

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

[Luchenius]

10x, I updated the last version which haven't been updated since I bought the software in July this year. This was enough to remove the bug.

Br