View Full Version : Hand Import Bug in 1.12.04 on PokerStars
hunter_a
10-06-2011, 09:29 AM
Hello,
After updating to last version hands are importing with errors and HUD doesn't start. It seems that trouble is timestamp. Here are logs. How can I unupdate to 1.12.03?
27681
27691
fozzy71
10-06-2011, 02:34 PM
There was only 1 minor parsing change with .04 so I doubt that downgrading to a previous build will help your issues.
http://forums.holdemmanager.com/releases/119461-1-12-04-official-release.html#post635621
Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips
If you continue to have problems with the new database, we will need the original hands so we can test/duplicate the problem.
Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com
hunter_a
10-06-2011, 03:28 PM
I solved problem by creating new database. Seems that it was Postgre SQL error.
fozzy71
10-06-2011, 05:03 PM
I solved problem by creating new database. Seems that it was Postgre SQL error.
Your problem database is corrupt.
Export your Hand Histories
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg
Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg
Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/tourney-data-view-01.jpg
Then can you create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
Finally reimport all your hands/notes/summaries into the new database
This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created).
We have a backup and restore feature within Holdem Manager that makes it easy for you to backup all your settings, hand histories and files.
http://faq.holdemmanager.com/questions/418/Backup+%26+Restore
This is a new feature and there are some compatibility issues with it so if you have any problems you can do this manually by following the instructions below:
Manual database backup/restore via pgadmin - http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database
fozzy71
10-06-2011, 05:03 PM
I solved problem by creating new database. Seems that it was Postgre SQL error.
Your problem database is corrupt.
Export your Hand Histories
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg
Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg
Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/tourney-data-view-01.jpg
Then can you create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
Finally reimport all your hands/notes/summaries into the new database
This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created).
We have a backup and restore feature within Holdem Manager that makes it easy for you to backup all your settings, hand histories and files.
http://faq.holdemmanager.com/questions/418/Backup+%26+Restore
This is a new feature and there are some compatibility issues with it so if you have any problems you can do this manually by following the instructions below:
Manual database backup/restore via pgadmin - http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database
fozzy71
10-06-2011, 05:04 PM
I solved problem by creating new database. Seems that it was Postgre SQL error.
Your database is corrupt.
Export your Hand Histories
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg
Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg
Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/tourney-data-view-01.jpg
Then can you create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
Finally reimport all your hands/notes/summaries into the new database
This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created).
We have a backup and restore feature within Holdem Manager that makes it easy for you to backup all your settings, hand histories and files.
http://faq.holdemmanager.com/questions/418/Backup+%26+Restore
This is a new feature and there are some compatibility issues with it so if you have any problems you can do this manually by following the instructions below:
Manual database backup/restore via pgadmin - http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database
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