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View Full Version : problem importing HH at pokerheaven ( Boss media)



idonkmoney
10-05-2011, 11:25 PM
Hi i correctly assigned and retrieved the pokerheavan HH folder. I created a path to an archive folder as well. usual stuff. Anyways, it's not nearly close to importing every hand. Alot of them are missing some are doubles. Strangely enough the archive folder is empty??? Though i can see some hands in HEM... the original Pokerheaven HH folder is emty as well. I'm lost here, does Boss media require a hand grabber? ty

Sarek
10-06-2011, 05:26 AM
1) Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe, hmimport.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable and select "Run as admin" from the popup menu under compatibility tab (for all users).
And do the same with pokerclient and pg_ctl.exe and postgres.exe in postgresql/bin folder

2) Please update to the latest version 1.12.04
http://www.holdemmanager.com/Downloads/HmUpdate.exe

3) History folder is empty or because HM moved files after autoimport to c:/hmarchive
- or because room don't writes there