PDA

View Full Version : serial number invalid



zarkorama
10-05-2011, 03:42 PM
serial number invalid message when trying to register both hm1 and hm2, even though both have been registered over a month...

Patvs
10-05-2011, 09:10 PM
Beta Licenses have been extended. Manually download and install the update if your license is currently expired. http://www.holdemmanager.com/downloads/Holdem_Manager_2_Beta.exe

After the update is installed you will need to re-register HM2. You can find your HM2 license by logging into your account at Hold'em Manager Poker Software - Best Poker Tracking Software (http://www.holdemmanager.com)

If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.

zarkorama
10-05-2011, 10:14 PM
nope, doesn't work, where to send the file?

Sarek
10-06-2011, 05:01 AM
hm2support@holdemmanager.com

zarkorama
10-06-2011, 01:53 PM
i'm more concerned with hm1, should i send to the same address?

Sarek
10-06-2011, 02:30 PM
support@holdemmanager.com