View Full Version : Players Summary does not export csv file

10-04-2011, 04:50 AM
I ran a report to find all players who have >10k hands and I tried to export that grid as a CSV file. It tells me in a popup that it was saved but I can't find the file anywhere. Is this a bug or am I missing something?

I'm running HEM in windows 7 under a standard account but running the program with admin privileges.

10-04-2011, 04:56 AM
When you right-click and select "save as csv" - HM should ask for file location.
But as you use Win7 - you can encounter isues with "write permissions".
Simply set as file location: desktop or Mydocuments

10-04-2011, 11:35 AM
It still didn't work.

10-04-2011, 04:50 PM
Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe, hmimport.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable and select "Run as admin" from the popup menu under compatibility tab (for all users).