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senorquinn
10-03-2011, 02:31 PM
I was playing tables on ongame, entraction and boss media and everything was going fine. However about 10 minutes into the session everything freezes up and as soon as I can close HUD the tables work again. I try relaunching the HUD and soon after everything freezes again. Everything was working fine before today. What to do?

Windows Vista, HEM HE+PLO 1.12.02

Sarek
10-04-2011, 05:46 AM
Please update to the latest version 1.12.04
http://www.holdemmanager.com/Downloads/HmUpdate.exe
and see what happens

Carlton
10-07-2011, 04:36 PM
I have same problem with entraction. Ongame no problem. It started after I updated HEM 1.12.04

netsrak
10-08-2011, 07:11 AM
Which gametype are you playing?
please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.

senorquinn
10-17-2011, 08:49 AM
Ya I m still having the same problem. Entraction does seem to be the problem network. I ve tried everything. Going back to 1.11.07 and updating to the latest version. Over the last few days it was working with 1.11.07 but then today it started crashing again. I m playing both nlhe and plo.

netsrak
10-17-2011, 09:28 AM
Please attach the config file as posted above.

senorquinn
10-18-2011, 09:19 PM
How do I attach the file? Do I send some one a email or do I attach it somehow in this thread?

Sarek
10-19-2011, 03:50 AM
You can send it via email (with link to this thread) support@holdemmanager.com
you can attach it directly here
no difference for us