PDA

View Full Version : hands missing, big surprise...



surfsk869
10-01-2011, 04:02 PM
welp, yet again for some mysterious reason HEM is deciding to not properly record my hands played on some of my tables. for whatever reason, teh HH will show up int he HUD onthe actual table, but not in my database/graph. how do i fix this

Patvs
10-01-2011, 08:29 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

clear filters (even though it appears no filters are selected)

matsist
10-02-2011, 05:56 AM
Hello! Your solution dont work. HM 1.12.04.
Play Ongame, I am importing ~1400 hands after session, I see 1084 hands on the tab "Session", and 1192 hands on the tab "Reports" by stakes.
Filters are cleared repeatedly...

P.S. Missing all big hands

Patvs
10-02-2011, 09:36 AM
Create a new databate: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

and reimport your hands.

surfsk869
10-03-2011, 09:20 PM
well, i updated to the latest software and hte problem still exists. whats the deal?

olliepower
10-03-2011, 11:01 PM
Hi,

Have you tried to create a new DB as patvs recommended? If that does not work, please zip up the hands from yourC:\hmarchive and send them to support@holdemmanager.com so that we can test that and see what the problem is.

Regards,
Ollie.

surfsk869
10-04-2011, 04:59 PM
wait, so i have to reimport ALL my hands. including mined hands? this is going to take forever.

Patvs
10-04-2011, 05:07 PM
Restore a backup of your database when it wasn't corrupted: http://faq.holdemmanager.com/questions/72/Backup%26RestoreDatabase