View Full Version : Problems with Auto-import

06-29-2009, 04:14 PM
Hi - new to HEM

i installed HEM today, after some trouble but with help form guides.

now only 1 small problem. The auto-import is not working correctly.

It always says - Auto Update did not find any new files.....
Trying again in 5 seconds.

I have checked the target folders and archive folders etc.
I have also checked that the hand histories are there- they are.

The only way i can import hands is by selecting "import from folder"

Also my HUD does not work, presumably because of this?

Overall very nice software.

Thanks alot

btw this is on XP and is the free trial.

06-29-2009, 04:26 PM
What version of HM, what sites? The latest version is 1.09 Beta 9 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Do you have a firewall? Or just windows firewall? You could try setting exceptions (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171) in the firewall.

Let me know know what sites and version, and whether any of that helps. If not we can setup a teamviewer session and I can take a quick look at it.

06-29-2009, 04:55 PM
thanks - fixed now, just had to revert back to using the old location of the hand histories folder.