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hercolubus
06-29-2009, 09:02 AM
hi

i purshase yesterday de lowstack holdem version with visa

and i still don't have my serial

i also send 2 mail to sales@holde....

maybe you need more time but i have read several message telling that most of the time people get there serial after 2-4h but in my case it's more close to 18h know and still nothing

so i want to know if there is any mistake in the information a send(don't think so but never 100% sure), or you need more time

thx

netsrak
06-29-2009, 09:22 AM
Weekend? Time difference to US?

Please let the sales department wake up and do their job.
I'm sure you will hear of them soon.

hercolubus
06-29-2009, 09:42 AM
i thougt it might by this because it was sunday

but i just wanted to be sure that i did not make mistake because when i wrote the card number a did not put the " - " between number a wrote xxxxxxxxxxxx an not something like xxxx-xxxxx-xxxx

it's the first time that i purshase with visa so i'm not sure

netsrak
06-29-2009, 10:23 AM
I can't help you with this. Our sales will reply your mails. You used sales@holdemmanager.net?

hercolubus
06-29-2009, 10:32 AM
yeah, i send 2 message to that email adress 2hours ago

and i made the purshase yeasterd between 8-9h pm (gmt+1 bruxelles)

Rvg72
06-29-2009, 05:28 PM
Hi, if you have not got your code yet then email me again at sales@holdemmanager.net and cc: roygon@gmail.com in case it is not getting through for some reason

Roy