PDA

View Full Version : problems after restore



paran0ia
09-30-2011, 10:31 AM
I made a backup and reinstalled HEM, however after i restored it i cant see anything in reports, hands, sessions, graph or players (although it shows the number of players). But the weird thing is that preflop cards works fine. HUD works but it doesnt show any former history or stats.

fozzy71
09-30-2011, 04:42 PM
Did you reinstall postgresql also, or just HM?

The database did not restore properly.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips


All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

If you play a site like stars/ftp you can email their support and ask for all your old hand histories and tourney histories/results.