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View Full Version : HUD not working today



Pragmos
06-24-2009, 09:38 AM
Hello,
I use HM correctly since 3 months.
Today, no way to have the HUD. The table manager gives me the exact name of the table and always 0 players. But my hands are readable on the data view after the game.
I have updated the new beta version 1.09 beta 8, hoping it could solve this problem but no.
Help

fozzy71
06-24-2009, 10:02 AM
Please answer the rest of these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Pragmos
06-24-2009, 10:10 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 8
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
everest, ft, stars
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
c:/pokerstarshh/zwakzinnig/
5) Are the hands being imported into Holdem Manager?
yes
5a) Do they import if you create a new database?

6) Have You Tried the Table Finder and did it work?
My tables are already found but it is written 0/9
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
9) Have you attached the holdemmanager.config file?
???

I have deleted cookies and spywares two days ago and not played since that. It could explain.
Do you think I should reinstall Postgres SQL? If yes, where can I find it please
TIA

fozzy71
06-24-2009, 10:17 AM
You didn't answer the question about UAC. Do you have XP??

Try using the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

If that doesn't help things please email me at fozzy@holdemmanager.net, with a link to this thread, your forum name, and your AIM/MSN/Skype, so we can setup a Teamviewer (http://www.teamviewer.com)session.

Pragmos
06-24-2009, 10:19 AM
Yes XP

fozzy71
06-24-2009, 10:30 AM
Hopefully the table finder works. Once the table finder starts working, it should start recognizing the tables opened afterwords.

Pragmos
06-24-2009, 08:45 PM
It's ok now.
Thanks very much for the help.
Very good customer service.