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ncabw2000
09-20-2011, 01:48 PM
i cant get HEM to open up. i havent had any problems in the pass. I also have not changed my computer settings. after i didnt work twice i installed all the windows upgrades and HEM upgrades(to the newest verson). and still nothing. here is my screen hots
26021

26031

i have let it try and validate for over 2 hours after continuing on the second error message

Sarek
09-20-2011, 03:13 PM
Please make sure that your windows is uptodate, all service packs and windows updates installed.
Uninstall your current NetFramework version with this tool: http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
and download the "big" installer (230 MB)
http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe
and run it
NET4 Download Details - Microsoft Download Center - Microsoft .NET Framework 4 (Web Installer) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en)

ncabw2000
09-20-2011, 05:56 PM
did all that still the same problem. Should i just uninstall and reinstall?

Patvs
09-21-2011, 12:50 AM
Delete the HoldemManager/Config/HoldemManager.config file.
Then start HoldemManager again.


If you get the same error, reinstall using the full installer @ http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe