PDA

View Full Version : Optmize reports



Datakid
06-22-2009, 06:52 AM
Can I get a teamviewer assistent?

I shut down HEM yesterday, it have been working good again for almost a week (hurray!) and now I get the same problem: I need to optimize reports, but when I click on my SN, I can't select the SN, it just won't show

I don't understand why this "optimize reports" isn't a option instead of something i NEED to do,
now I can't play because HEM wants to optimize first which doesn't work, kinda ironic, isn't it?

netsrak
06-22-2009, 06:57 AM
Which version of HM are you using?
Please try the latest beta http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Datakid
06-22-2009, 06:59 AM
I already did the update, I am running the newest version

still this problem keeps coming

Datakid
06-22-2009, 07:34 AM
support has been better..

netsrak
06-22-2009, 08:52 AM
Come on.. 30 minutes later....

I will contact Fabio, maybe he has an idea

netsrak
06-22-2009, 09:00 AM
Please try the solution from the following thread: http://www.holdemmanager.net/forum/showthread.php?t=11498&highlight=noopt

Datakid
06-22-2009, 09:25 AM
I know, Im just on tilt at the moment
I hate software issues, I am kind of a geek, you know

Okay, I don't need to update but I still got an error:

XX000: cache look up failed

netsrak
06-22-2009, 09:32 AM
Strange, could you please post a screenshot of the error?

Datakid
06-22-2009, 09:32 AM
I could re-install HEM, but then I lose my marked hands right?

that really can't happen

Datakid
06-22-2009, 09:35 AM
http://img390.imageshack.us/img390/7933/hemerror.jpg

fozzy71
06-22-2009, 09:36 AM
Did you try to do this solution, from that thread he linked? Or only the update?


You can disable this by going into the Holdem Manager\Config folder then right click and choose "New text Document" and name it NoOpt. Next time you launch HM it should skip this process

Datakid
06-22-2009, 09:39 AM
Yes, I made a NoOpt textdocument

picture of error on the previous page

I am going to the dentist now, i hope somebody can help me with teamviewer later on

netsrak
06-22-2009, 09:44 AM
I would say your PC is scrapped somehow. :(
Send a mail to fabio@holdemmanager.net with a link to this thread to arrange a teamviewer session.

fozzy71
06-22-2009, 09:45 AM
I could re-install HEM, but then I lose my marked hands right?

that really can't happen

HEM can be reinstalled without deleting your postgresql DB




Yes, I made a NoOpt textdocument

picture of error on the previous page

I am going to the dentist now, i hope somebody can help me with teamviewer later on

Please send an email to fabio@holdemmanger.net with a link to this thread, for a teamviewer session. I will give him a message to let him know to expect your email.