View Full Version : Optmize reports
Datakid
06-22-2009, 06:52 AM
Can I get a teamviewer assistent?
I shut down HEM yesterday, it have been working good again for almost a week (hurray!) and now I get the same problem: I need to optimize reports, but when I click on my SN, I can't select the SN, it just won't show
I don't understand why this "optimize reports" isn't a option instead of something i NEED to do,
now I can't play because HEM wants to optimize first which doesn't work, kinda ironic, isn't it?
netsrak
06-22-2009, 06:57 AM
Which version of HM are you using?
Please try the latest beta http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
Datakid
06-22-2009, 06:59 AM
I already did the update, I am running the newest version
still this problem keeps coming
Datakid
06-22-2009, 07:34 AM
support has been better..
netsrak
06-22-2009, 08:52 AM
Come on.. 30 minutes later....
I will contact Fabio, maybe he has an idea
netsrak
06-22-2009, 09:00 AM
Please try the solution from the following thread: http://www.holdemmanager.net/forum/showthread.php?t=11498&highlight=noopt
Datakid
06-22-2009, 09:25 AM
I know, Im just on tilt at the moment
I hate software issues, I am kind of a geek, you know
Okay, I don't need to update but I still got an error:
XX000: cache look up failed
netsrak
06-22-2009, 09:32 AM
Strange, could you please post a screenshot of the error?
Datakid
06-22-2009, 09:32 AM
I could re-install HEM, but then I lose my marked hands right?
that really can't happen
Datakid
06-22-2009, 09:35 AM
http://img390.imageshack.us/img390/7933/hemerror.jpg
fozzy71
06-22-2009, 09:36 AM
Did you try to do this solution, from that thread he linked? Or only the update?
You can disable this by going into the Holdem Manager\Config folder then right click and choose "New text Document" and name it NoOpt. Next time you launch HM it should skip this process
Datakid
06-22-2009, 09:39 AM
Yes, I made a NoOpt textdocument
picture of error on the previous page
I am going to the dentist now, i hope somebody can help me with teamviewer later on
netsrak
06-22-2009, 09:44 AM
I would say your PC is scrapped somehow. :(
Send a mail to fabio@holdemmanager.net with a link to this thread to arrange a teamviewer session.
fozzy71
06-22-2009, 09:45 AM
I could re-install HEM, but then I lose my marked hands right?
that really can't happen
HEM can be reinstalled without deleting your postgresql DB
Yes, I made a NoOpt textdocument
picture of error on the previous page
I am going to the dentist now, i hope somebody can help me with teamviewer later on
Please send an email to fabio@holdemmanger.net with a link to this thread, for a teamviewer session. I will give him a message to let him know to expect your email.
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