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View Full Version : A valid license for HEM was not found. HEM will now exit.



wrapitup
09-16-2011, 05:43 AM
I just DL'ed the latest HM2. I get this message before HEM2 starts up.

This is a clean computer with HM2 never installed. I have a valid license.

udbrky
09-16-2011, 07:53 PM
Delete C:\program data\xheo\holdemmanager2.lic
Log into Hold'em Manager Poker Software - Best Poker Tracking Software (http://www.holdemmanager.com)
in your licenses section, reset the profile for hm2. Copy your license code.

redownload
http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe

Reinstall.

You may need to show hidden files:

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)