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rand
06-20-2009, 03:39 AM
I built a new computer and installed HEM. I got everything configured and working, hands are being imported into the DB, but the HUD will not come up. When I relaunch HUD I can see the table manager pop up for a few seconds than it disappears. I am using windows 7 beta and Norton internet security. I shut off the virus protection and firewall and the HUD still would not work. I put HMhud.exe into the exception list for Norton and it would not work.

Here are the answers to the question.
1. 1.08.04
2. FTP
2a. yes
3. yes
4. yes
5. yes
5a. did not try a new database
6. Table manager only appears for a few seconds than disappears
7. yes
8. not using Vista
9. no

Thanks for any help.

Randy

morny
06-20-2009, 11:00 AM
Ok sounds like Norton or your firewall is blocking it, youll need to completely uninstal it as they still continue to work in the background even when disbled, you should then be able to launch the hud and keep it open, then you can reinstall them but if the problems reoccur after reinstalling you may need to use an alternative product

rand
06-21-2009, 01:58 AM
Got it working. Had to delete Norton and go to another antivirus program.