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Bawkus
06-19-2009, 01:39 PM
Hi,

I didnt play for more than a month, I dowloaded the updates and the hud is recognizing me on the tables. I made a new folder for the importing hands and still no stats on the tables.

Could somebody assist me?

Thx

morny
06-19-2009, 03:42 PM
Please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Bawkus
07-16-2009, 07:33 PM
I still have problems with the HUD, Ianswered the questions.

1) What version of Holdem Manager are you using?
The latest version

If you don't have the latest version, go to the releases forum and download the newest version and relaunch the HUD to see if the problem still exists
2) Solely pokerstars

b. Have you clicked on the Start Auto Import button?
Yes

3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring Holdem Manager to work with select poker sites to make sure that your HUD is set up properly for your selected poker site.
Checked it
3) Check to see if the hand histories are showing up in the correct folder.
Yes they are
In Holdem Manager, navigate to Options > Configure Auto Import Folders and verify that the location of the folder Holdem Manager checks for is the hand histories folder of your poker client.
While playing, go to that folder on your PC and see if new hand histories that correspond to the tables your playing at are showing up. This is not relevant where the site uses a database like on Ongame or Prima.

If you can see the hand histories, right-click on the hand history, choose Properties and you should see the location of the hand history. Please highlight that location and copy and paste that location into the answer. This can be done by highlighting the text by holding down the left mouse button while highlighting the text and then right-clicking while the text is highlighted and choosing copy and then paste it into the forum.

4) If the hand histories are not showing up in the folder, then go back to the FAQ, as they should show you how to check the settings in the lobby to configure the poker site to save the Hand History and make sure its sending the Hand Histories to the correct location. Contact your poker site if your unsure to find out where you can set the location of the hand histories to save to.

5) So by now you should have confirmed in answering each question that you have setup the folders correctly and the hands are appearing in the correct folder.
Folders are set up correctly and HM is importing the hands.
Are the hands being imported into Holdem Manager? Test this by playing a couple of hands and then going to the Reports tab in Holdem Manager. Navigate to Filter > Clear and for the date filter choose today. Do the hands that you just played import successfully?

5a) If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database.
Already created a new database

6) Have you tried the Table Finder and did it work?
Yes the table finder does work

7) If you open the hand history files, are they written in English? Note that they should be.
Yes they are in english
8) Make sure UAC is disabled and unselect it and restart if it is.
It is disabled

9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.
How do i attach it?

If your extensions are off you'll just see a file called holdemmanager. To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

Bawkus
07-16-2009, 07:53 PM
http://img216.imageshack.us/img216/4798/naamloossds.th.jpg (http://img216.imageshack.us/i/naamloossds.jpg/)

This is what i saw, and after progress was finished stats showed up at my cash table. Now ive started a tourney and suddenly stats are not showing anymore and it says: "Auto update did not find any new files."

Bawkus
07-16-2009, 07:59 PM
http://img140.imageshack.us/img140/1979/naamloospib.th.jpg (http://img140.imageshack.us/i/naamloospib.jpg/)

Bawkus
07-16-2009, 08:12 PM
I hope someone can help me tomorrow!

fozzy71
07-16-2009, 10:27 PM
I still have problems with the HUD, Ianswered the questions

What is the problem you are having, specifically?


1) What version of Holdem Manager are you using?
The latest version

Please tell me the actual version nuumber from the title bar of HM. Many people say they have the latest version, and never have the current beta.

According to your screen shots you have 1.09 Beta 11. 1.09 Beta 18a is current and can be downloaded from the link in my signature.



6) Have you tried the Table Finder and did it work?
Yes the table finder does work

Does the HUD appear after using the table finder? Does it start auto detecting new tables after using the table finder once?




9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.
How do i attach it?

...


If your extensions are off you'll just see a file called holdemmanager. To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.