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Lexxas
09-12-2011, 03:29 PM
I play tournaments at winmax.fr.
HM work fine, import hands is ok, Hud works fine.
Also i see my hands in reports.
BUT there is no information at all in Results.( empty fields).

Sarek
09-13-2011, 03:46 AM
Are history files room writes in English?
For HM - they must be.

Lexxas
09-13-2011, 04:36 AM
Yes, in English
I have'nt problem with cashgame
only tournament, and only "result"
"reports" it's ok

fozzy71
09-13-2011, 08:25 AM
MTT or SNG? Any tourney with more than 1 table must be manually edited for the results - http://faq.holdemmanager.com/questions/181/Data+View+%28Tourney+Results+Sub-Tab%29

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips


If that doesn't fix the issues, please reproduce the problem and attach a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

DeRaat
12-03-2011, 02:49 PM
Hi.
I have the exact same problem.
Any of you has find the solution plz ?

DeRaat
12-05-2011, 12:35 PM
Btw, the problem is for SNG.

Patvs
12-05-2011, 08:01 PM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_.07%20Internal.exe

set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)