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Short114
09-11-2011, 04:03 PM
Hi,

I just completed my purchase of HEM Pro, and I got this message "Credit Card Flagged Payment". I did only receive a bill with a transaction number, but no info about the license or the way to download the software??

In the purchase process I try 2 different Credit card, the first card (MasterCard) was rejected and it work with my second card (Visa), it work but I receive the message that my payment was flagged, what does that mean?

Please help me, I was so happy to finally play with HEM tonight, I am so disappointed with this experience...:(

Thanks

Patvs
09-11-2011, 05:00 PM
A payment being 'flagged' suspicious is normal. You'll receive the serial key, after the payment is processed.
Sales might ask you to email your billing address which is linked to the creditcard.

Short114
09-11-2011, 05:06 PM
Thanks for the clarifications, does that mean that I should have my license today?

Patvs
09-11-2011, 05:25 PM
You'll receive the license when the payment clears.
Which should be within 1 day.

Short114
09-11-2011, 05:35 PM
Thanks again!