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boolsacho
06-17-2009, 03:03 AM
Hi,

I had to format my computer so I followed the instruction to backup my database.

fyi, reason for formatting was to go from Windows xp 32bit to windows vista ultra 64bit.

I followed the instruction of installing postgres (except that I couldn't find SQL_ASCII for encoding for server and client..so I just left it as wins blah blah)

I restored the database according to the instruction and when I opened HEM. I get this error.

btw, when it was done restoring, it says exit code 1 (as in the picture) and when I click OK, it asks if I want to try to restore the database again.

http://img14.imageshack.us/img14/9311/errorgyj.jpg

any idea?

thanks...

fabio
06-17-2009, 08:53 AM
Did you use the exact same PostgreSQL version before and after? The error is normal, just click cancel

boolsacho
06-17-2009, 02:09 PM
i am not sure if i am using the same postgre version because i don't remember the encoding (server client thing for sql ascii ) window when i installed it before.

now i just ignored the error msg and closed the postgre admin program and ran holdem manager

it says i needed to update cache so i did and i get this msgs like every hour or so...

http://img4.imageshack.us/img4/3905/erroryzl.jpg

could this be a problem due to the version change or something else.

I tried it on my laptop (windows xp) and I got the same error msgs when i was trying to restore the database, and i just ignored it and fired up HEM and for some reason it didn't ask for the cache update.

However, when I checked # of hands, it was missing half the hands or something close to half.

please help!

fabio
06-17-2009, 02:21 PM
with versions I mean did you use 8.2 or 8.3 on both? you can restore a 8.2 backup into 8.3 and vice versa

boolsacho
06-17-2009, 02:28 PM
yes, i believe I used 8.3 for both


plz tell me what's happening :(

fabio
06-17-2009, 03:31 PM
Please send me an email to fabio@holdemmanager.net to arrange a Teamviewer-Session (http://www.teamviewer.com/)