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View Full Version : Hud malfunctioning on only some tables - Stars



quakes
09-06-2011, 08:48 PM
Currently playing about 12 tables, hud is working on all of them except on two tables, some of the stats are in the wrong spot and 1 or 2 of the players are blank. One of the tables that isn't working is the exact same kind as a table that is working (ie 6max fast cap 5/10, I'm playing two of these and only one works perfectly). Using 12.01, this is a new problem.

netsrak
09-07-2011, 04:17 AM
Does it work with the table finder? It may be necessary to use the table finder the first time:
http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Please post screenshots of the tables and the table manager or send them to support@holdemmanager.com (with link to this thread).

quakes
09-09-2011, 07:58 AM
24951

Note that the two tables on the right after working correctly, the Hertha table is not (note, I had just sat out so that isn't a factor, I double checked by sitting back in and the stats did not update at all). It shows it being attached so I don't believe I can use table finder.

fozzy71
09-09-2011, 09:52 AM
Please update to the latest version 1.12.02 - http://www.holdemmanager.com/Downloads/HmUpdate_1.12.02a.exe

If the problems persist, please reproduce the problem and email a screen shot of your desktop - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.