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GoToBed
06-15-2009, 04:16 AM
I play on Tower Gaming fwiw.

Ok, so in my session today, my first after the new update, something wierd happened. I hands two hands where the pot was split and HEM reported them as a loss. SS below.

http://i39.tinypic.com/642uqs.jpg

I opened up the raw HH, and noticed that the HH does not reward me my half of the pot, just the ~23$ i had leftover.

Here is raw HH:

***** Hand History for Game 51173511827 ***** (On Game)
$100.00 USD NL Texas Hold'em - Monday, June 15, 02:00:06 ET 2009
Table Portoviejo (Real Money)
Seat 10 is the button
Seat 4: Nataly555 ( $57.75 USD )
Seat 5: omafiozos ( $87.50 USD )
Seat 7: MJOVER ( $62.50 USD )
Seat 8: abortion_lol ( $85.75 USD )
Seat 10: P1zdezTebe ( $151.05 USD )
Nataly555 posts small blind [$0.50 USD].
omafiozos posts big blind [$1.00 USD].
** Dealing down cards **
Dealt to abortion_lol [ Kh As ]
MJOVER raises [$3.00 USD]
abortion_lol raises [$10.00 USD]
P1zdezTebe folds
Nataly555 folds
omafiozos folds
MJOVER calls [$7.00 USD]
** Dealing Flop ** [ Qh, Td, Ks ]
MJOVER checks
abortion_lol bets [$14.00 USD]
MJOVER calls [$14.00 USD]
** Dealing Turn ** [ Jd ]
MJOVER checks
abortion_lol checks
** Dealing River ** [ Ah ]
MJOVER checks
abortion_lol bets [$61.75 USD]
MJOVER calls [$38.50 USD]
MJOVER wins $61.75 USD from main pot
MJOVER shows [8c, 8d ]
abortion_lol shows [Kh, As ]
abortion_lol wins $23.25 USD

Again here, I do not get my half of the pot rewarded to me

***** Hand History for Game 51173511806 ***** (On Game)
$100.00 USD NL Texas Hold'em - Monday, June 15, 01:46:26 ET 2009
Table Portoviejo (Real Money)
Seat 5 is the button
Seat 7: MJOVER ( $73.45 USD )
Seat 8: abortion_lol ( $98.50 USD )
Seat 10: P1zdezTebe ( $150.90 USD )
Seat 3: Im Tyrant ( $100.00 USD )
Seat 5: omafiozos ( $93.85 USD )
MJOVER posts small blind [$0.50 USD].
abortion_lol posts big blind [$1.00 USD].
** Dealing down cards **
Dealt to abortion_lol [ Ks Kd ]
P1zdezTebe folds
Im Tyrant folds
omafiozos raises [$3.50 USD]
MJOVER folds
abortion_lol raises [$10.00 USD]
omafiozos calls [$7.50 USD]
** Dealing Flop ** [ 5s, 2d, 4d ]
abortion_lol bets [$16.00 USD]
omafiozos raises [$50.00 USD]
abortion_lol raises [$68.00 USD]
omafiozos calls [$32.85 USD]
** Dealing Turn ** [ 6c ]
** Dealing River ** [ 9c ]
omafiozos wins $92.60 USD from main pot
abortion_lol shows [Ks, Kd ]
omafiozos shows [Kc, Kh ]
abortion_lol wins $1.15 USD

Help?

morny
06-15-2009, 07:02 AM
Assuming they are the raw hand histories then youll need to contact Ongame to get it fixed on their end

GoToBed
06-15-2009, 07:33 PM
ok so i think HEM is having an issue with how its recording the HH.

the HH posted above is the one from HEM. I can't seem to find the raw HH, but since no one else I talk to seems to be havong this issue, I assume the raw HH has my half of the pot recorded.

Therefore I think I am having an issue with HEM, not with Tower.

I sent Tower an email regarding this issue to fwiw.

GoToBed
06-15-2009, 07:45 PM
Here is a raw HH of a hand that I chopped,I found one, and HEM reported it as a loss:

RAW HH
Start hand: Mon Jun 15 17:38:54 GMT-0400 2009
Table: Salvador [155495] (NO_LIMIT TEXAS_HOLDEM $0.50/$1, Real money)
User: abortion_lol
Button: seat 1
Players in round: 5
Seat 4: PPMike75 ($69.85)
Seat 6: kamsar ($97.30)
Seat 7: poweradexx ($17.50)
Seat 9: abortion_lol ($166.40)
Seat 1: Tecca_Nina ($113.25)
PPMike75 posts small blind ($0.50)
kamsar posts big blind ($1)
---
Dealing pocket cards
Dealing to abortion_lol: [Qs, Ad]
poweradexx folds
abortion_lol raises $3 to $3
Tecca_Nina folds
PPMike75 calls $2.50
kamsar folds
--- Dealing flop [As, Th, 5d]
PPMike75 checks
abortion_lol bets $5
PPMike75 raises $10 to $10
abortion_lol calls $5
--- Dealing turn [Tc]
PPMike75 bets $27
abortion_lol raises $54 to $54
PPMike75 calls $27
--- Dealing river [Kh]
PPMike75 bets $2.85 [all in]
abortion_lol calls $2.85
---
Summary:
Main pot: $140.70 won by PPMike75 ($68.85), abortion_lol ($68.85)
Seat 4: PPMike75 ($68.85), net: -$1, [Qd, Ah] (TWO_PAIR ACE, TEN)
Seat 6: kamsar ($96.30), net: -$1
Seat 7: poweradexx ($17.50)
Seat 9: abortion_lol ($165.40), net: -$1, [Qs, Ad] (TWO_PAIR ACE, TEN)
Seat 1: Tecca_Nina ($113.25)
***** End of hand R5-155495-717 *****

HEM HH

***** Hand History for Game 5155495717 ***** (On Game)
$100.00 USD NL Texas Hold'em - Monday, June 15, 05:38:54 ET 2009
Table Salvador (Real Money)
Seat 1 is the button
Seat 4: PPMike75 ( $69.85 USD )
Seat 6: kamsar ( $97.30 USD )
Seat 7: poweradexx ( $17.50 USD )
Seat 9: abortion_lol ( $166.40 USD )
Seat 1: Tecca_Nina ( $113.25 USD )
PPMike75 posts small blind [$0.50 USD].
kamsar posts big blind [$1.00 USD].
** Dealing down cards **
Dealt to abortion_lol [ Qs Ad ]
poweradexx folds
abortion_lol raises [$3.00 USD]
Tecca_Nina folds
PPMike75 calls [$2.50 USD]
kamsar folds
** Dealing Flop ** [ As, Th, 5d ]
PPMike75 checks
abortion_lol bets [$5.00 USD]
PPMike75 raises [$10.00 USD]
abortion_lol calls [$5.00 USD]
** Dealing Turn ** [ Tc ]
PPMike75 bets [$27.00 USD]
abortion_lol raises [$54.00 USD]
PPMike75 calls [$27.00 USD]
** Dealing River ** [ Kh ]
PPMike75 bets [$2.85 USD]
abortion_lol calls [$2.85 USD]
PPMike75 wins $68.85 USD from main pot
PPMike75 shows [Qd, Ah ]
abortion_lol shows [Qs, Ad ]



Pic of lost pot in HEM:
http://i41.tinypic.com/25i176b.jpg

So i mean the raw HH has it in there, but in HEM it doesnt report. Hope you can help me this is really annoying.

GoToBed
06-15-2009, 11:09 PM
for anyone reading this, try out an exercise for me.

this only applies to post update sessions.

go to sessions tab.

in the hands listed below for each session, make sure you have it set to all.
then sort it by ''winner'', by clicking on the winner tab. make sure its sorted from #-Z. now above at the top there may be a section where the winner section is left blank.

in this section, please look and see if there are any significant pots where you lost money. now read the hand history of the hand and tell me if you were supposed to split the hand with your opponent, but HEM recorded it as a loss.

now go and check all the sessions you have played post update. see how many pots this may/may not have happened to you. cause thats screwing up your winrate for sure.

blackhand
06-16-2009, 06:04 AM
I can confirm the BUG, also at Europoker every split pot is recognized as a loss for me.

Foxtorpedo
06-16-2009, 11:47 AM
Same here on RedKings.

Tinkula
06-16-2009, 11:53 AM
Same on Eurobet.

morny
06-16-2009, 05:53 PM
Yeah were looking into this and send a couple of raw hh to support@holdemmanager.net as im not sure if he has enough hand histories yet, well get it fixed asap

GoToBed
06-17-2009, 03:41 PM
resolved thanks guys