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mouthoff1time
09-05-2011, 04:34 PM
Hi, just tried to upgrade my HEM, the screen seems to keep freezing here:

http://i.imgur.com/XEw8J.jpg

Patvs
09-05-2011, 10:26 PM
Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.


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Just ignore the "not responding" error. HoldemManager should unfreeze after the database update.

mouthoff1time
09-06-2011, 08:26 AM
Still not working :(

Can I have a link to the .07 update? Need my HUD working

Patvs
09-06-2011, 09:07 AM
http://faq.holdemmanager.com/questions/426/DownloadLinksForPastBuilds