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PULICARIS
09-04-2011, 04:49 PM
When I start HM2 5037 I get the "A software problem caused ... yada yada" (It doesn't get past the splash screen)

Log file attached

Jørn

PULICARIS
09-04-2011, 04:49 PM
BTW, I tried to uninstall and re-install, but same problem occurs

udbrky
09-04-2011, 05:17 PM
Please delete everything EXCEPT FOR DATABASE AND CONFIG FOLDER in
7: C:\Users\username\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)
uninstall, reinstall

http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe

And also the latest update:

http://www.holdemmanager.com/downloads/Holdem_Manager_2_Beta.exe

PULICARIS
09-04-2011, 05:38 PM
Thanks - that worked!