PDA

View Full Version : Error importing tourny summary.



adam0421
06-13-2009, 03:36 AM
I'm trying to import a tournament from stars.

I request an email from stars, I then copy and paste the body of the email into notepad. When I go to import from file it says that it

imported 1 file
files imported 1 of 1
0 hands
0 duplicate hands
Import errors 1

When I save the file in notepad it gives me a popup about the encoding. My choices are:

ANSI
Unicode
Unicode Big Endian
UTF8

I've tried all of them.

I have also tried only copying the part of the email that has tourny info as well as the whole body of the email

Where am I going wrong?
I can't get it to work with STT or MTT


Thanks,


Adam

fabio
06-13-2009, 09:25 AM
You have to request the summary in the pokerstars software, support sends you a different format

adam0421
06-13-2009, 12:17 PM
I am requesting the summary through the software. I click on requests > tournament history...

fabio
06-13-2009, 01:12 PM
Is it in english?

adam0421
06-13-2009, 11:06 PM
I found the problem....When I would copy and paste from hotmail, the format of the text would get screwed up. I forwarded stars email to my yahoo account and copy/paste and it imported just fine. wierd

Thanks

Adam