Activation issue

[fish1000]

Hello,

My computer did break down a week ago, i sent it to repair and they had to change mobo and today i got it back but now it says that i need to activate HEM. I have the professional version + Omaha add on and a PR2-xxxxxx licence key. No matter what if i choose computer 1 or computer 2 to register with Hem won´t register.

I don´t understands whats changed since i have done nothing and it worked before. I have updated with a bunch of new windows update from yesterdays " Microsoft patch Tuesday". I suspect its something from MS that screvs it up.

Btw i use windows vista sp1 and i have Uac disabled and i run Hem as admin.

I tried to run Hem on my windows xp laptop and there it validates just fine. So it has to to be something specific with my Vista computer.
Edit: BTW i use latest beta 1.09.3
Any advice? Could it be something with those new MS patches?

-Fish

[morny]

Have a look at this FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159

Also In Vista

1) Go to Windows Control Panel – Folder Options and then go to step 2 below
2) Click View Tab
3) Uncheck the “Hide protected operating system files” and then press ok
4) Look in your Holdem Manager folder and you should see a file named holdemmanager.exe.ldat – delete it
5) Relaunch HM

[fish1000]

Have a look at this FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159

Also In Vista

1) Go to Windows Control Panel – Folder Options and then go to step 2 below
2) Click View Tab
3) Uncheck the “Hide protected operating system files” and then press ok
4) Look in your Holdem Manager folder and you should see a file named holdemmanager.exe.ldat – delete it
5) Relaunch HM

I did this also But It didn´t help me to register.

Edit: I did send you my Reg.log file via email maybe that helps.
-Fish

[fabio]

Please send me the log aswell: fabio@holdemmanager.net

[fish1000]

Now Hem worked to register after you did reset it.
Seems to work on both my computers so that´s good.

Thanks.

DO you still need the log file Fabio?
Sure i can sen it if you want to inspect it.


-Fish

[fabio]

No need, thanks :)