View Full Version : PostgreSQL problems

08-31-2011, 09:40 PM
I have just perchased HEM and i have a box come up that says 'Holdem Manager needs to know where to find the database. Please enter in the details below and click on connect'. there is some infomation there that was there originally but when i click connect it says 'A connection to PostgreSQL could not be made'. THis means i can't get into the HEM in anyway. I had to download the PostgreSQL on its own as my computer wouldn't with the combo that HEM sudgests. I have the PostgreSQL 8.3 version as the 8.4 version wouldn't download for some reason. there seems to be no way to make HEM notice the file.

Any advice would be great!!


09-01-2011, 12:19 AM
Turn on the secondary Logon. The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

Is the SQL 8.3 server running? On port 5432? (or is it using a different port?)
Password: postgrespass: or did you install it with a different password?

Try installing 8.2: PostgreSQL: Choose a Mirror (http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.2.21/win32/postgresql-8.2.21-1.zip) to port 5433
Password: postgrespass
8.2 will always run. (unlike 8.3/8.4/9.0)

09-01-2011, 01:52 AM
Hi there...

Thanks for the reply however this has not worked. I am not sure what to do with this anymore... when i try to start up HEM now it says:

'the following error occurredwhen trying to open the database: Failed to establish a connection to'

Can you help me try to find out why/what is happening.


09-01-2011, 01:58 AM
plus now when i try to download the PostgreSQL it says there is something wrong with the microsoft VC ++ runtime installer... Is this something that i can fix and if so how??


09-01-2011, 05:49 AM
try to reinstall vc++:

VC++ 2005 and VC++ 2008:
Download details: Microsoft Visual C++ 2005 Redistributable Package (x86) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en)

Download details: Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update (http://www.microsoft.com/downloads/en/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en)

Download details: Microsoft Visual C++ 2008 Redistributable Package (x86) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en)