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Steinpilz0104
08-31-2011, 12:25 PM
Hi

A fellow of pokerstrategy has many errors in his import:
http://www.heberger-image.fr/data/images/36793_import_errors.jpeg (http://www.heberger-image.fr)

It happens for the last 2 months of the played hands, the olders are imported correctly. He has made an optimisation run. He has created a new database and has this message when he imports.

This is an example of a hand which is not imported:

Game #10739538666 starts.

#Game No : 10739538666
***** Hand History for Game 10739538666 *****
€400 EUR NL Texas Hold'em - Monday, August 01, 14:17:36 CEST 2011
Table Heads Up #1985185 (Real Money)
Seat 1 is the button
Total number of players : 2/2
Seat 1: xxxx ( €404 EUR )
Seat 2: RobinOnTilt ( €400 EUR )
HiyKlOo posts small blind [€2 EUR].
RobinOnTilt posts big blind [€4 EUR].
** Dealing down cards **
Dealt to xxxx [ Th Qh ]
xxxx raises [€10 EUR]
RobinOnTilt folds
xxxx does not show cards.
xxxx wins €16 EUR

What kind of other information do you need to solve his problem?

Thanks for your answer and regards

Patvs
08-31-2011, 05:44 PM
update to: http://www.holdemmanager.com/Downloads/HmUpdate_1.12.0.exe

set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)

And try reimporting the hands into a NEW database.
If new hands still import as errors, email us an -unedited- handhistory to support@holdemmanager.com