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View Full Version : Pokerstars: Disconnected during a hand, now HEM doesnt acknowledge it...



Vinland
06-09-2009, 12:40 AM
I had a particular hand where I clicked all-in on the flop just as I disconnected...I won the hand but HEM doesnt acknowledge the hand. On Pokerstars I clicked on the instant hand history from the table and the hand isnt listed either. I went to the main lobby, clicked on "Requests" and then "Display Instant Hand History" and it doesnt come up there either.
However, I requested my hand histories emailed to me and the hand in question showed up in the email...
Is there a way to get this hand imported into HEM?

morny
06-09-2009, 06:30 PM
Did the emailed hand not import, email me it to me morny@holdemmanager.net and also link to this thread