View Full Version : Just purchased the program but...
TiagoAPS
06-08-2009, 08:16 AM
Hey i just purchased the program using moneybookers, got the confirmation that it has been paid and so far nothing... no serial no email...:confused:
does anyone know if there is like a 24h period to receive serial and use the program?
In case an admin reads this PM me
Showshone
06-08-2009, 08:25 AM
i have the same problem, i paid with creditcard though, so there shouldnt be any problem there, i also see no mailingadress for problems like this in the support section
anybody know whats going on?, otherwise im just gonna withdraw the payment i think
TiagoAPS
06-08-2009, 08:32 AM
There might be a 24h period or so... i'l wait for the email.
Showshone
06-08-2009, 08:36 AM
thought it said something like 12 hours or so, but i purchased it like 3 days ago, could an admin please help me or refer me to someone that can?
TiagoAPS
06-08-2009, 08:44 AM
Ohh 3 days..... i just bought it like 2hrs ago.. scared me there... try emailing one admin to see... i already sent them an email
morny
06-08-2009, 11:42 AM
You should recieve it within 12 hours, if you didnt there was either a problem with the email being recieved or it may have slipped into the spam folder, if it isnt there please email support@holdemmanager.net and Roy will reissue it, sorry for the delay
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