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Max1984
06-05-2009, 11:22 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04

2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Everest and Absolute, both have the problem.

2a) Have you clicked the Start Auto Import Button?
Yes

3) Have you the settings exactly as per the FAQ for your site?
Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes

5) Are the hands being imported into Holdem Manager?
Yes. And i can see them in the Reports.

5a) Do they import if you create a new database?
...

6) Have You Tried the Table Finder and did it work?
Usually when I start HEM, this table manager thing pops once, but when I close my tables I don't see it anymore. Now it didn't even pop when I opened HEM. This is not cause by any spybot or antivirus, I tried it once they were desactivated. But FWIW, first time I tried playing on Absolute I saw the table manager and I saw that it located the correct table.

7) If you open the HH are they written in English?
Yes

8) If your using Vista have you UAC disabled?
Yes

9) Have you attached the holdemmanager.config file?
Yes


FWIW, HUD was working perfectly until today when I created an aliase and I tried to play on Absolute poker.

I've been playing on Everest for about a year using HEM without any problems... now not only does the hud doesn't show on my Absolute tables, but it no longer appear on my Everest tables...

Thank you very much!

morny
06-06-2009, 12:37 PM
Please try creating a new database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146 and also see this thread regarding the table finder not showing as the hud wont work if this isnt loaded http://www.holdemmanager.net/forum/showthread.php?p=47801&posted=1#post47801

It may also minimize to the tray near the clock

Max1984
06-07-2009, 11:19 AM
Hello,

Thank you for your fast answer.

It fixed part of my problem but now when I play a table on Absolute Poker I need to manually place the hud stats beside the right players because HEM doesn't do it automatically.

Thanks in advance.

morny
06-07-2009, 06:57 PM
You should only need to do it manually the first time, then it should remember the next time