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View Full Version : HELP - Paid for Holdem/Omaha Pro, did not receive registration key e-mail



sson013
06-05-2009, 09:03 PM
Hi

I am a holdem/omaha professional license holder on sson013@hotmail.com

I have recently purchased another holdem/omaha pro license for my father which I paid for using my neteller card.

"Date Description Debit(-) Credit(+) Curr. Status

Jun 05 20:33 Net+ USD xxxx-7075 $145.00 - USD Pending " (it always says pending for a day or two unless I use a PIN at EFT terminal)

On the screen, it had said my transaction was successful when I ordered HM. However I closed the window to check my dad's e-mail and there has been no e-mail in either junk folder or inbox.

It should have been sent to clsong52@hotmail.com.

stretch00
06-05-2009, 09:06 PM
You gotta wait for RVG/MORNY/SUPPORT to send you the KEY and all.
It's not automated so you need to be patient.

sson013
06-05-2009, 09:11 PM
Ok, thanks for that. It's just when I registered my own copy through CR I got my key automatically sent the instant I paid for it. I bought my dad's copy through HM.net

stretch00
06-05-2009, 09:17 PM
CARD RUNNERS MAY have an automated system with a stock pile of #s
I just know from seeing here it's not auto but it come pretty quick.