daveplayspoker
06-05-2009, 12:39 PM
I bought HEM small stackes a few months ago, but every few weeks or so, I'd get problems with the HUD. It just wouldn't work. Ifixed this by unistalling once. Another time I because really frustrated after that didn't work, but it started working by itself a few days later. Last time it happened (one week ago) I updated to 1.08.04 and that sovled it, but it's happened again and I've been trying for days to make it work.
The HUD simply doesn't appear, no hands are imported. My manual import doesn't work and on table manager, it either doesn't recognize tables, or if it does it always says "0/6 players" no matter how many people are playing.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
I only play on stars at the moment
2a) Have you clicked the Start Auto Import Button?
Lol...yeah
3) Have you the settings exactly as per the FAQ for your site?
Yes I have
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\Kieran\Documents\HandHistory\duckdogblue
5) Are the hands being imported into Holdem Manager?
No
5a) Do they import if you create a new database?
No
6) Have You Tried the Table Finder and did it work?
If by that you mean table scanner, then no, it didn't work
7) If you open the HH are they written in English?
Yes they are
8) If your using Vista have you UAC disabled?
I am using vista. UAC is disabled
9) Have you attached the holdemmanager.config file?
Yes
The HUD simply doesn't appear, no hands are imported. My manual import doesn't work and on table manager, it either doesn't recognize tables, or if it does it always says "0/6 players" no matter how many people are playing.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
I only play on stars at the moment
2a) Have you clicked the Start Auto Import Button?
Lol...yeah
3) Have you the settings exactly as per the FAQ for your site?
Yes I have
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\Kieran\Documents\HandHistory\duckdogblue
5) Are the hands being imported into Holdem Manager?
No
5a) Do they import if you create a new database?
No
6) Have You Tried the Table Finder and did it work?
If by that you mean table scanner, then no, it didn't work
7) If you open the HH are they written in English?
Yes they are
8) If your using Vista have you UAC disabled?
I am using vista. UAC is disabled
9) Have you attached the holdemmanager.config file?
Yes