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jj_greg
08-26-2011, 11:02 AM
Hi,

I started playing in Stars 2 days ago. Since then, I noticed that few hands of each session are not imported. I think I have made all the necessary updates and I have also made all the necessary adjustments in Windows 7 (UCA etc...)

sideshow
08-26-2011, 01:11 PM
Hi,


Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

Please check this thread to make sure you’ve the correct import folders setup for your site
http://faq.holdemmanager.com/questions/1/Information+About+Setting+Up+Poker+Clients

On the import TAB check if there are import errors showing up, if so can you create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database and see if there is also import errors with that database

If there is please email the original hands to support@holdemmanager.net and also link to this thread

Thanks