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View Full Version : HEM wont start after microsoft updates



maltbystu
06-04-2009, 05:43 PM
After months of working just fine , microsoft spring some updates on me yesterday. Now, my HEM won't start.
What further info may I get you guys to help resolve this?
See attachment for screenshot.
Thanks

morny
06-04-2009, 05:48 PM
Make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

And if the problem persists
Please follow the instructions for uninstalling and reinstalling .net framework here: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=14