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View Full Version : Having problems activating HEM after upgrade



mug3n
06-04-2009, 03:59 PM
Hi,

So I had HEM small stakes before, and recently I decided to go through Cardrunners to get a discounted copy of the HEM upgrade and also the Omaha manager Pro version.

I got a new key from the CR support and I cleared the small stakes license from my current copy, but when I tried activating online to PC#1, it does not work, however PC#2 does although the entire time I've been using the same computer.

I am using version 1.08.04 on Windows XP SP3. I have only used my license on one PC, the one where my small stakes HEM was registered to. If at some point down the road when I need to install HEM on another PC, what should I do? Thanks.

morny
06-04-2009, 04:16 PM
Just email me the key support@holdemmanager.net and tell me whether you want to reset key1 or key2