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tgtony
08-24-2011, 08:42 PM
First time trying out texas holdem manager and ive followed the setup, however when I try using the start auto import function it gives me an import error. Im playing on Pokerstars so any insight would help a ton.

netsrak
08-25-2011, 03:51 AM
Please check the Stars setup: http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup

If that doesn't help:
* Please try updating to the latest version 1.11.07b
http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

tgtony
08-25-2011, 10:43 AM
I tried re-installing using the latest download, didn't work. I also checked to see if I was running it as admin, I am. The problem Im seeing is I dont think Im saving my hand histories. I check the folder while Im playing and I see it appear with the hands Im playing with, but after playing and I go to check, the hand histories are gone. This is confusing to no end!

Sarek
08-25-2011, 01:39 PM
1) All HHs are moved to archive folder after autoimport. Default path is c:/hmachive
2) Fact that you are admin on PC means allmost nothing in Win7.
You must use right-click - run as admin anyway.
3) Try to create filder like c:/starshh and set room to save files there. And change autoimport path in HM to it.

tonitza
08-31-2011, 07:57 AM
from last update HEM doesn't import fast tables, maybe cuz they put "fast" in between ()
quick fix please !

WhatAStupidQuestion
08-31-2011, 08:24 AM
I have the same problem for HEM1. I did all the standard checks.

The hands ARE importing - look in sessions!

The problem is the HUD doesn't show up on the fast tables and deep ante tables. However (strangely) the HUD does appear in the 'show previous hand' replayer and on the normal tables...

tonitza
08-31-2011, 08:28 AM
i've done a test , it's importing all the hands with no problem, but at the Fast tables, yes the tables with capital F, there it doesn't show the hud, at the fast tables it shows, so the problem is with HUD at Fast tables

Condelequio
08-31-2011, 09:06 AM
change the F for f in the Hand History, then it works. Dont sit at Fast tables, only fast, while they fix it or stars change the letters

netsrak
08-31-2011, 09:19 AM
I hope we can release a fix soon until then the table finder should help:
http://faq.holdemmanager.com/questio...r+to+Show+HUD+

WhatAStupidQuestion
09-02-2011, 10:53 AM
Seems like HEM1 is taking a backseat to HEM2 which is a little annoying. Table manager is working but it is a bit of a pain.
More of a pain for me is that table ninjas 'join waitlist (or open table)' doesn't seem to be working on stars new update.

Sarek
09-02-2011, 12:06 PM
Please ask Ninja question in special part of forum, you can talk directly with it's developer there.