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PokerShocker
06-03-2009, 08:25 AM
Hi all,

I recently bought the full version of holdem manager software. I tried to start it yesterday and its gave me this message....

"This application has encountered an error:0x8000FFFF, with following description:

Catastrophic failure.

Please contact the publisher of this appication for more information"

I restarted my pc and every thing I startup holdem Manager it always give me the above message.

Help to sort this out will be greatly appreciated.

Cheers
NaJ

morny
06-03-2009, 11:36 AM
Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

Chris6987
06-17-2009, 07:02 PM
I also have this exact same problem, I have tried the steps a number of times and still get the same error message