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View Full Version : problem in reports area



gugamaciel
06-01-2009, 02:29 PM
everything on HM is working fine but the Reports area dont open. just stay "processing" for houers and dont open it.

morny
06-01-2009, 07:15 PM
Please update to this version http://www.holdemmanager.com/downloads/HmUpdate.exe and also try this http://www.holdemmanager.net/forum/showpost.php?p=27023&postcount=2

gugamaciel
06-01-2009, 07:23 PM
i use windows vista, i already the step of remove winner name cards and winnerwon. i play on Party poker. i didint try nothing more from FAQ, im seding a SS of my Holdemmanager, for u look wats going on
thanks since now, and sry for the bad english. im from brazil.
http://666kb.com/i/b9fuynfp24j3abaia.jpg

morny
06-01-2009, 07:36 PM
Can you try removing the alias and instead just try searching a username rather than an alias.

Also it may be that there is no reports set so see this thread http://www.holdemmanager.net/forum/showthread.php?t=10214&highlight=reports

gugamaciel
06-01-2009, 08:06 PM
tried with a player and still dont work.
has no report folder on holdemmanager folder.
each time i try go, it tells no reports have been configured. i think same problem but here dont have the folder.

gugamaciel
06-01-2009, 08:09 PM
i created the folder and its working. ty :D