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View Full Version : HUD windows not response to mouse - ongame



viperx
06-01-2009, 01:14 PM
Hello,

I purchased HM last week. Everything worked fine with the HUD about 2 days, but then on the third day when I played suddenly HUD stop to respond on mouse events - I can't move them with right click and I can't see popups when I move the mouse over the stats. I uninstalled HM and deleted all remaining files in the directory, then restarted my computer, downloaded again the installation file and installed - now my HUD still does not respond to mouse events and what is worst - the positions of the stats now overlap with my cards and I can't play with HUD .. please, give me some advice what to try.

morny
06-01-2009, 01:16 PM
Please tick force on top in Hud Options > Table Preferences then restart Ongame and HM

viperx
06-01-2009, 01:59 PM
This works fine if I play only on 1 table, but when I play on more than one table - all the HUD windows are displayed always on screen and is a mess (i play with overlapped tables)

It worked fine for about 2 days so it can work somehow, what to try so to make it work again?

viperx
06-01-2009, 03:19 PM
what I have to add, is that from time to time I can see some of the popups on mouse over the stats and then i can move this stats window, but this is very rare, and when i can see the popup on one of the players stats windows, this do not mean that i can activate this popups on other players' stats windows

morny
06-01-2009, 07:26 PM
Im afraid this is due to the ongame software, our solution works but it has the side-effect you just mentioned where the stats bleed through, unfortunately there isnt another solution, its the same with PT aswell

viperx
06-02-2009, 04:35 AM
well, it worked for the 2 days and it worked for almost a week when I was on the trial version, before i buy.. so there is something that happened recently. Other thing that I see is that "Table Manager" window is not responding itself every time. For example it is on top of the screen but I can't click on OK button or any of the menus, and I have to switch some windows and return to "Table Manager" window - and then eventually I can click on it. So I assume the problem is something with this.
I hope the next version of HM will solve this, because now I just can't play with HUD :(

Lazy-the-Dawg
06-02-2009, 10:57 AM
Got similiar Problems with Ongame. The Table Manager doesnt pop up any more and i cant even see stats when reviewing a hand in HM. Any suggestions ?

morny
06-02-2009, 01:38 PM
Check your filters and if the problem still persists Please export your hands from the old database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173 then create a new database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146 and reimport the hands into the new database

With the table manager see this thread http://www.holdemmanager.net/forum/showthread.php?p=47801&posted=1#post47801

viperx
06-07-2009, 07:03 AM
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

i made this written in this FAQ about betsafe (i play in betsafe skin), and my problems are now solved

I should have told you in which skin i play :)

anyway, great software, keep the good work