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View Full Version : does not import hand histories!



nothing
06-01-2009, 07:23 AM
I try the trial holdem manager to see how it works etc. two times , but both times HM did not import my hand histories. I have around 300 hand histories and import only 1 or 2 and then it froze, it did n't do anything. Also i try to import one at time but it did not work also. What did i do wrong? The hand histories is from PokerStars. It's cash , tournaments and sitNgoes.
Thanks for your time.

morny
06-01-2009, 12:58 PM
Can you follow these instructions:

First disable UAC and reboot http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while