T-B0N3
05-31-2009, 02:08 PM
HUD not working in PS tourneys.
it is working in Unibet cash games.
Please note that skipping questions will only delay us in fixing the problem, as we'll have to re-ask the questions you didn't answer and wait for your response.
1) What version of Holdem Manager are you using?
1.08.04
2) a. What poker site are you playing on and does the problem occur on more than one site?
PS tournaments, works fine on unibet.
b. Have you clicked on the Start Auto Import button?
.... yes
.
4) Check to see if the hand histories are showing up in the correct folder.
check
While playing, go to that folder on your PC and see if new hand histories that correspond to the tables your playing are showing up. This is not relevant where the site uses a database like on Ongame or Prima.
check
5) So by now you should have confirmed in answering each question that you have setup the folders correctly and the hands are appearing in the correct folder.
Are the hands being imported into Holdem Manager? Test this by playing a couple of hands and then going to the Reports tab in Holdem Manager. Navigate to Filter > Clear and for the date filter choose today. Do the hands that you just played import successfully?
yes.
6) Have you tried the Table Finder and did it work?
i have never used it
7) If you open the hand history files, are they written in English? Note that they should be.
yes
8) Make sure UAC is disabled and unselect it and restart if it is.
check
9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.
check
it is working in Unibet cash games.
Please note that skipping questions will only delay us in fixing the problem, as we'll have to re-ask the questions you didn't answer and wait for your response.
1) What version of Holdem Manager are you using?
1.08.04
2) a. What poker site are you playing on and does the problem occur on more than one site?
PS tournaments, works fine on unibet.
b. Have you clicked on the Start Auto Import button?
.... yes
.
4) Check to see if the hand histories are showing up in the correct folder.
check
While playing, go to that folder on your PC and see if new hand histories that correspond to the tables your playing are showing up. This is not relevant where the site uses a database like on Ongame or Prima.
check
5) So by now you should have confirmed in answering each question that you have setup the folders correctly and the hands are appearing in the correct folder.
Are the hands being imported into Holdem Manager? Test this by playing a couple of hands and then going to the Reports tab in Holdem Manager. Navigate to Filter > Clear and for the date filter choose today. Do the hands that you just played import successfully?
yes.
6) Have you tried the Table Finder and did it work?
i have never used it
7) If you open the hand history files, are they written in English? Note that they should be.
yes
8) Make sure UAC is disabled and unselect it and restart if it is.
check
9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.
check