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blanks
05-29-2009, 07:39 PM
Hi, this is my first time here, i downloaded HEM a while ago then decided to purchase it today.
Then I noticed there was a new version out so i tried downloading the patch when that didnt work I tired to uninstall and reinstall the full version.

I got these errors when i tried downloading the patch and again when i tried re-installing the full version? /Blanks/ is my computer user name.

C:\Users\Blanks\AppData\Local\Temp could not be saved, because an unknown error occurred.

Try saving to a different location.

Then this,

Firefox can't find the file athtt://rvgsoftware.fileburst.com/holdemmanager.zi.

Sorry i am computer clueless. I made a mess!

stretch00
05-29-2009, 07:44 PM
Did you follow the newbie guide?


http://New? - Start Here with the newbie guide to settings, Importing and the HUD http://www.holdemmanager.net/faq/?f=2 Import Problems - Check here for site specific setup instructions http://www.holdemmanager.net/faq/afm...spx?topicid=43 (http://new/?%20-%20Start%20Here%20with%20the%20newbie%20guide%20to %20settings,%20Importing%20and%20the%20HUD%20http://www.holdemmanager.net/faq/?f=2%20Import%20Problems%20-%20Check%20here%20for%20site%20specific%20setup%20 instructions%20http://www.holdemmanager.net/faq/afm...spx?topicid=43)

blanks
05-29-2009, 07:46 PM
originally i think i followed the guide, but to download the patch i did not see a guide.
so no i guess is the short answer

stretch00
05-29-2009, 07:48 PM
There really is no guide for the update patch it just runs after you install HM correctly.

stretch00
05-29-2009, 07:50 PM
Forget the update for now.
Do you have HM installed? Did it used to work?

blanks
05-29-2009, 07:52 PM
actually this the 3rd time ive tried getting this to work, the very first time was like a year ago. It didn't work then for the free trial.
There some error occuring but that was different than this. That error was in the set up for the different poker rooms, that was probably a simple problem. Buti never used it again and removed it reinstalled in December and today decided to buy it. I know - "my bad"

I got it messed up real good.

stretch00
05-29-2009, 07:56 PM
So you already have posgreSQL?

blanks
05-29-2009, 07:58 PM
yes i have postgresSQL but i have uninstaled HEM and get those errors I mentioned in the first post when i try reinstalling.

stretch00
05-29-2009, 07:59 PM
If you click this link bellow the second thread should help?

stretch00
05-29-2009, 08:00 PM
What version and do you have alot of previous hand history you want?

stretch00
05-29-2009, 08:03 PM
That path for you error looks like you Dloaded to a temp folder and not your desktop
This error was for the HM program or the update?

blanks
05-29-2009, 08:14 PM
i had 1.07 but have version 0.00 now

i never used it, i know i messed it up from the first time i downloaded and just want to start over again. I purchased the small stakes version today and thought i would be able to go through the guides to get it working but i got nothing to work with here,now. Except postgresSql if that counts for anything?

blanks
05-29-2009, 08:23 PM
I got that error on both the patch and then i removed HEM and tried re-installing i got the same error.

I noticed when i tried clicking on your link in your fist post i got this error from firefox again could firefox be the problem.

Did you follow the newbie guide?



http://New? - Start Here with the newbie guide to settings, Importing and the HUD http://www.holdemmanager.net/faq/?f=2 Import Problems - Check here for site specific setup instructions]http://www.holdemmanager.net/faq/afm...spx?topicid=43
__________________

stretch00
05-29-2009, 08:35 PM
probably not FF that what I use.More than 1/2 my links do not work! I'll try again

stretch00
05-29-2009, 08:37 PM
New? - Start Here with the newbie guide to settings, Importing and the HUD http://www.holdemmanager.net/faq/?f=2 (http://www.holdemmanager.net/forum/../faq/?f=2)

blanks
05-29-2009, 08:42 PM
First i tried the patch that wouldnt work - i got that error. Then i uninstalled HM and tried reinstalling the full version from the link on your web page and got the same error?

i thought there was a partial version were u could just download the HM and not postg.?
But there wasn't.
Now i have the serial # to use it in my email and no software? So the newbie guide won't help me because it presumes I already have HM downloaded.

stretch00
05-29-2009, 08:43 PM
Does that first fact help you at all or no? Because I kinda think not.

stretch00
05-29-2009, 08:45 PM
First I DO NOT WORK FOR HOLDEM MANAGER
I'm just some guy trying to help!
When you Dloaded the file from the web page did you save to your desktop?

stretch00
05-29-2009, 08:50 PM
If you don't have the installation file I cant help you! Youll have to wait for support from Morny or RVG or Support.

stretch00
05-29-2009, 08:59 PM
Do you have the install file?

blanks
05-29-2009, 09:19 PM
I do now, i used explorer instead of firefox and got it dloaded.

But get this error message when i try to run it.

See the setup log file located at 'C:\Users\Blanks\AppData\Local\Temp\VSDD078.tmp\in stall.log' for more information.

blanks
05-29-2009, 09:42 PM
i think i might have it now hold please ........

Ok i got it opened AND registered but now it won't connect to postgress?

blanks
05-29-2009, 10:11 PM
How do you do this?

1: Go to "C:\Windows\system32\drivers\etc" and open the "hosts" file with
notepad

How do you find this? not in programs

stretch00
05-29-2009, 10:21 PM
Where did you get that instruction?

stretch00
05-29-2009, 10:50 PM
If I was you at this point I would wait and do a team view with MORNY.
In no way way would I recommend going any further THAT IS A VERY SENSITIVE PART of YOUR WHOLE COMPUTER!!!!!!!!!!!!

blanks
05-29-2009, 11:23 PM
http://208.109.95.123/forum/showthread.php?t=8072&highlight=postgress+fix

Too late, been there done that and survived and the fix actually worked, needed to reboot twice.

Now i'm lost again at the create database page of the postgress, no clue where I'm at here, I'll probably call it a night and come back tomorrow, i'm too tired now.
thnx

stretch00
05-29-2009, 11:48 PM
YOU NEED A TEAM VIEW w/MORNY
Doubt you need to create a new database.

morny
05-30-2009, 08:13 AM
I see the location in the first post was a temp file, can you try saving it in my documents or somewhere else, if it dosent give you the option then its a Vista problem i see occassionaly so id say your best bet would be to post the error on a PC forum and theyll help you solve it, i had it along time ago with my other PC and couldnt solve it but it seems to be a common Vista problem so googling the error or posting it on a PC forum should fix the problem

blanks
05-30-2009, 09:53 AM
gd morning,

actually was a firefox problem for me, I went through explorer and had little trouble dloading?!

I used the windows patch in the postgress fix thread and that seems to have worked too.

So now when i open HM I get the settings for postgress, I'll check the newbieguide first before I ask or do anything more.

blanks
05-30-2009, 10:18 AM
PostgresSQL, i have v8.3
I had PT3 free trial once upon a time but AVG messed that up and it went in the trash, along with AVGFree, using avast free version now.

It's asking to set "PT3DB(unknown)" as the database default or create new database?

Doesn't seem to be anything in the Manager tutorial about these postgres settings?

stretch00
05-30-2009, 11:50 AM
I'M not 100% sure you want to use the PT3 database! You can backup that database so you have it if needed,and create a new database for HM. that way you can always get the PT3 info into your HM. but you have to backup that database w/posgre SQL>>PGAdmin

blanks
05-30-2009, 12:35 PM
not interested in backing that up. Just some trash i played for a little while.

unless i'm mistaken those hand histories are first stored on my computer anyway so when i sart a new database with HM they should be there.

I just need to figure out how to do a new database, not finding much on the forums on this subject or anything in the newbie guide? I think this where things went wrong when i first tried using HM for free trial and ended up not using it.

When I open HM it goes straight to the postgres database page not HM database page.
Dont ask me for any "screenshot" - dont have a clue

stretch00
05-30-2009, 01:27 PM
Just got to the fact here> create database

stretch00
05-30-2009, 01:28 PM
If you with me now say so I'll guide you the whole way

blanks
05-30-2009, 01:30 PM
ok
i'm here, i open HM it goes to connect to postgress I connect then it askes me about the database - clueless at this point

stretch00
05-30-2009, 01:35 PM
OK so now you gotta tell me where you at!
And you gotta respond ASAP through the whole thing OK
Also only do what I say no more no less,that way I know where we really are.OK

stretch00
05-30-2009, 01:39 PM
http://img36.imageshack.us/img36/2691/05302009134235.jpgYour getting this box correct?

hold on didnt work


give me a min its not working

blanks
05-30-2009, 01:40 PM
OK so now you gotta tell me where you at!

create database for PostreSQL Settings.
ur first link (jpeg) is just a blank page and second one firefox cant find.

gonna try using explorer

blanks
05-30-2009, 01:48 PM
yes i get that page and i did the windows fix already so i get connected np.
now to the create database page.

stretch00
05-30-2009, 01:50 PM
you did this already correct?

http://www.holdemmanager.net/faq/afmmain.aspx (http://http//www.holdemmanager.net/faq/afmmain.aspx)

stretch00
05-30-2009, 01:51 PM
forget the last if that screen shot I posted is where your at,correct?

blanks
05-30-2009, 01:53 PM
your links dont work

No, actually im on the very next window after u connect. Create database

I did a capture of it w/ snip but dont know how to get from my pictures to here.

stretch00
05-30-2009, 01:55 PM
I know but we are at the screen shot correct? yes or no?

stretch00
05-30-2009, 02:00 PM
I need a reply

stretch00
05-30-2009, 02:01 PM
this is an easy fix if you stay w/me

blanks
05-30-2009, 02:01 PM
No, actually im on the very next window after u connect. Create database

I did a capture of it w/ snip but dont know how to get from my pictures to here.

stretch00
05-30-2009, 02:03 PM
ok I just got that last one so you connected
Now how many databases are in that window?
And if more than 1 which is default?

blanks
05-30-2009, 02:05 PM
there is one database the PT3(unknown) and none are selected yet as default. It asks me if i want to set this as default or create new database. I do not care about saving this PT3 databse as far as saving it or getting rid of it ok.

stretch00
05-30-2009, 02:07 PM
Your here correct? I'm still trying to catch up so slow down and tell me.
http://img190.imageshack.us/img190/6428/05302009140356.jpg

http://http://img190.imageshack.us/img190/6428/05302009140356.jpg

stretch00
05-30-2009, 02:08 PM
Go create new database

blanks
05-30-2009, 02:08 PM
thats exactly where i'm at

blanks
05-30-2009, 02:10 PM
create new data base, ok -
shows HOLDEMMANAGER in the box and asks me to press ok?

stretch00
05-30-2009, 02:10 PM
hightlight to SET as default> start HM

blanks
05-30-2009, 02:13 PM
ok - ..... its updating

ok thx stretch u have to send me your poker room name, isend u a little donation for your time and trouble

stretch00
05-30-2009, 02:17 PM
Do you have all you other stuff set?Like your import folders and archive folder,HUD for sites played etc,etc?

stretch00
05-30-2009, 02:18 PM
ok - ..... its updating

ok thx stretch u have to send me your poker room name, isend u a little donation for your time and trouble

This we can PM OK

blanks
05-30-2009, 02:19 PM
Do you have all you other stuff set?Like your import folders and archive folder,HUD for sites played etc,etc?

negative, not yet, my brain is still a little on fire here so i'm going to take a couple hours away now and have a look at the guide - any problems i'll post back here.

stretch00
05-30-2009, 02:24 PM
Come back to this thread.
And watch the VIDEO in the newbie guide
Be sure to follow the guide word for word and it will be perfect.
what sites are you playing?

stretch00
05-30-2009, 02:25 PM
cool I'll be tonight so let me know BEFORE YOU GET IN TROUBLE

blanks
05-30-2009, 02:59 PM
Tilt, Stars RK or UB.

stretch00
05-30-2009, 03:13 PM
Lets get all your other stuff set later tonight,OK or did you want to do it now?

blanks
05-30-2009, 03:24 PM
if your there ya

u have to configure each poker room? i'm afraid to do anything since i messed it up so bad before

i'm at the import files tab

actually i have to go for a while, so i'll post back here when i get back.

stretch00
05-30-2009, 03:54 PM
I'm in the middle with some one else but go read the the NEWB GUIDE and watch the video I'll gladly help you but I need a little time OK?

blanks
05-30-2009, 06:50 PM
ok well this is where i'm at i have Vista


If youre a Vista user Poker Stars now save your hand histories in this folder C:\Users\morny\AppData\Local\Pokerstars\HandHistor y but the problem is that this is a hidden folder so youll need to change your settings to unhide the folder if you do want to use that folder however its easier to just do the following. Navigate to the following folder C:\Program Files\PokerStars\

??

stretch00
05-30-2009, 06:54 PM
watch the newb video while i eat!OK?

blanks
05-30-2009, 07:04 PM
would if I could find it

stretch00
05-30-2009, 07:16 PM
first link!
New? - Start Here with the newbie guide to settings, Importing and the HUD http://www.holdemmanager.net/faq/?f=2 (http://www.holdemmanager.net/forum/../faq/?f=2)
Import Problems - Check here for site specific setup instructions http://www.holdemmanager.net/faq/afm...spx?topicid=43 (http://www.holdemmanager.net/forum/../faq/afmviewtopic.aspx?topicid=43)

PLayer prefs> AVI or flas

blanks
05-30-2009, 07:27 PM
sorry no video i can find

stretch00
05-30-2009, 07:28 PM
OK lets set for TiLT OK?

blanks
05-30-2009, 07:33 PM
ok - fulltilt
I have the instruction manual if that's the "newbie guide"? dont see any videos there.

stretch00
05-30-2009, 07:34 PM
Go >
C:\Program Files\Full Tilt Poker\ and right click and this will bring up the properties menu. Select New > Folder and this will create a new folder, name the folder HandHistory. Now when you open the Full Tilt Lobby then go to Options> Hand History you just need to change it from C:\Users\morny\AppData\Local\FullTiltPoker\HandHis tory to C:\Program Files\Full Tilt Poker\HandHistory
The folder is not MORNY>its YOUR user name

blanks
05-30-2009, 07:38 PM
i'm a vista user

stretch00
05-30-2009, 07:40 PM
Yes I know thats why you gotta do this

stretch00
05-30-2009, 07:41 PM
Actualy first

stretch00
05-30-2009, 07:42 PM
Open Tilt and make sure you saving your HHs

stretch00
05-30-2009, 07:43 PM
Got it do TILT lobby first and reply

blanks
05-30-2009, 07:43 PM
that's where i got lost trying to do stars,

how do i find this ?
C:\Program Files\Full Tilt Poker\ and right click and this will bring up the properties menu

Yes i have HH saved.

blanks
05-30-2009, 07:48 PM
i have like 20 diiferent things there one is fulltiltpoker.exe
and one is already HandHistory

wish i new how to paste here from my pictures i could show you everything there, i can make a screen shot, i just dont know how to get it to post

stretch00
05-30-2009, 07:51 PM
did you do the Tilt lobby first?

blanks
05-30-2009, 07:53 PM
i have their lobby open, my hh are being saved, does how many days matter mines set at 30 days?

stretch00
05-30-2009, 07:57 PM
Banks I'm so sorry I hate to do this to you when we just started,but I gotta go pick my brother up @ the train station! Wanker just showed up unexpected,it will take me about 30-40 mins can you wait?

stretch00
05-30-2009, 07:58 PM
I promise I'll get you up and going tonight no matter what!

blanks
05-30-2009, 07:59 PM
ok i found this
C:\Program Files\Full Tilt Poker\ thers' twenty different files, theres fulltiltpoker.exe and two folders already called hand history, one of them uses capital H and the other file uses small h's - hand history and Hand History

blanks
05-30-2009, 08:00 PM
Yeap no problem I need a break anyway :)

nice outside

stretch00
05-30-2009, 08:56 PM
I'm back just need 10 more

blanks
05-30-2009, 08:56 PM
still cant find any video's

blanks
05-30-2009, 08:58 PM
np i'm just mak'n a coffee, i might need it or maybe a bottle of Tequila?:D

blanks
05-30-2009, 09:09 PM
i'm not sure why i have to this - change folders - seems like too much bs, I didnt have to change any folders when i used PT free trial or when I tried out POffice?
What if i need these folders in the future for something else do I have to try remember where they are and what their called or have to change them back again??

At this point I'm thinking a refund might be the easiest solution.

stretch00
05-30-2009, 09:16 PM
alright lets go,ready/

blanks
05-30-2009, 09:19 PM
Changing these folder names is that going to mess things up in the future somehow?

If i install something else that uses these folders from these poker sites. Like hand grabber or who knows what?
and i still dont see any video, i click on the video link in the guide and there's nothing there but a big empty page and a search box?! exactly what would i be searching for - donks video of the day?

stretch00
05-30-2009, 09:21 PM
The reason you have to change these folder is because VISTA SUKS and those original folders are hidden folders in vista, there is another way to do it if you would rather do that, but this is the easiest way and the suggested way by HM.
The other way to accomplish this takes more advanced knowledge of vista!

stretch00
05-30-2009, 09:22 PM
With HM you will not need a hand Grabber

stretch00
05-30-2009, 09:24 PM
The only thing you will have to remember is THIS IS WHERE YOUR TILT HHs are going.

stretch00
05-30-2009, 09:29 PM
This folder will be empty all the time!
Your HHs will only be in this folder for a short period of time.
After HM imports your HHs from this folder it will move them to another folder called the Archive.
And that we will set up soon,that way you will always have EVERY hand you ever played in a folder.Without HM Archive Tilt/Stars/UB/AP etc......only hold HHs for a set period of time.

stretch00
05-30-2009, 09:32 PM
Trust me this is what you want and need!
The Archive alone can save you BIG if anything ever went wrong with HM/SQL you will always have the Archive to be able to RE-import your WHOLE POKER CAREER!

blanks
05-30-2009, 09:34 PM
ok, ive gone this far anyway

stretch00
05-30-2009, 09:35 PM
Let me know if you would like to continue.

blanks
05-30-2009, 09:38 PM
ok lets go, if it works like u say I'll grease your palm later, if not i'll be lookn for ya on the streets of tombstone:D

stretch00
05-30-2009, 09:43 PM
OK so where are we at?
you set the tilt lobby to save HHs?correct
You have or have not changed the folder in C: drive?

blanks
05-30-2009, 09:44 PM
why doesnt the quick reply box work for me?

stretch00
05-30-2009, 09:46 PM
only do what I say no more no less remember? that way I know where we are! and then post again

blanks
05-30-2009, 09:47 PM
yes i have hh being saved

stretch00
05-30-2009, 09:47 PM
Dont use the Quick that way if there is a problem MORNY can see EVERY SINGLE STEP WE TOOK

blanks
05-30-2009, 09:48 PM
ok np

stretch00
05-30-2009, 09:49 PM
Go >
C:\Program Files\Full Tilt Poker\ and right click and this will bring up the properties menu. Select New > Folder and this will create a new folder, name the folder HandHistory. Now when you open the Full Tilt Lobby then go to Options> Hand History you just need to change it from C:\Users\morny\AppData\Local\FullTiltPoker\HandHis tory to C:\Program Files\Full Tilt Poker\HandHistory
The folder is not MORNY>its YOUR user name


Now do this user name is YOUR NAME NOT MORNY

blanks
05-30-2009, 09:50 PM
I enter this in my programs search box
C:\Program Files\Full Tilt Poker\ and get
twenty different files, theres fulltiltpoker.exe and two folders already called hand history, one of them uses capital H and the other file uses small h's - hand history and Hand History

blanks
05-30-2009, 09:56 PM
do u know how to paste here from snipp in my pictures folder- i can give you a screen shot if i could figure out how to

never mind i cant even do a screen shot in that area.

stretch00
05-30-2009, 10:01 PM
GO> start>computer> C:/drive thisw is your hard drive > then progrm files>Tilt

blanks
05-30-2009, 10:02 PM
Which of these files would i need to right click on?
never mind this

stretch00
05-30-2009, 10:03 PM
that way of writting is just a path C drive then/ pro files then/ tilt.

stretch00
05-30-2009, 10:03 PM
Full Tilt

stretch00
05-30-2009, 10:05 PM
I enter this in my programs search box and get
twenty different files, theres fulltiltpoker.exe and two folders already called hand history, one of them uses capital H and the other file uses small h's - hand history and Hand History

I just read this stop what you doing

stretch00
05-30-2009, 10:08 PM
This is where I need you to get!
http://img189.imageshack.us/img189/7048/05302009220641.jpg

blanks
05-30-2009, 10:09 PM
i'm right back where i was- theres twqenty different program files which one would i need to right click - there's FullTilt, fulltilt.exe and bunch of other dil files and such

ok never mind this then

stretch00
05-30-2009, 10:09 PM
when you get her post again

stretch00
05-30-2009, 10:10 PM
Don't open Tilt yet OK
Back up to the screen shot

stretch00
05-30-2009, 10:15 PM
Where are you?

blanks
05-30-2009, 10:17 PM
ok i found what were looking for and r clicked on FullTilt. mine doesnt look the same as yours. u probably not using vista right

blanks
05-30-2009, 10:20 PM
ok i have the box with Fulltilt properties opened

stretch00
05-30-2009, 10:22 PM
Now do this user name is YOUR NAME NOT MORNY
do this
and no i dont use that crap vista

stretch00
05-30-2009, 10:23 PM
Go >
C:\Program Files\Full Tilt Poker\ and right click and this will bring up the properties menu. Select New > Folder and this will create a new folder, name the folder HandHistory. Now when you open the Full Tilt Lobby then go to Options> Hand History you just need to change it from C:\Users\morny\AppData\Local\FullTiltPoker\HandHis tory to C:\Program Files\Full Tilt Poker\HandHistory
The folder is not MORNY>its YOUR user name

this
BUT CALL IT HHs 1 OR SOMETHING TO REMEMBER FOR NOW SINCE YOU SAID YOU HAVE MUTIPLES ALREADY

blanks
05-30-2009, 10:29 PM
i'm lost

are you taliking about FullTilt the game or the Fulltilt in my programs files?
i dont know what your talking about

i dont see anywhere to change folders except on the Fulltilt options area not my program files

stretch00
05-30-2009, 10:31 PM
Go start>computer>c drive>prog files>Tilt

Not the game! but give the file a name we can recog compared to the multiples

blanks
05-30-2009, 10:37 PM
ok I do that but there is no option to change folder names there

stretch00
05-30-2009, 10:38 PM
you right clicked the Tilt file? then NEW FOLDER?

blanks
05-30-2009, 10:39 PM
ther;s 4 tabs General Security Sharing and Customize

stretch00
05-30-2009, 10:40 PM
C:\Program Files\Full Tilt Poker\ and right click and this will bring up the properties menu. Select New > Folder and this will create a new folder, name the folder HandHistory.
And name it so we can recog it!!!!

blanks
05-30-2009, 10:42 PM
Sorry mate guess someone needs to learn how this crap Vista works cuzz i think its going to be around for a while and my stuff isnt the same as yours and actually i've had very few problems with it, until now that is

stretch00
05-30-2009, 10:45 PM
nah windows 7 is on it way already vista suks thats why you saw mojave for a bit now 7.but I'll take xp till google gets there OS going

stretch00
05-30-2009, 10:46 PM
Anyway did we get a new folder or not?

blanks
05-30-2009, 10:50 PM
I'm gonna have to take a pass on this for now at least and hope I might get a refund until u have your Vista or whatever problems ironed out, sorry i just cant go on doing this any longer.
cheers :)

I'll send an email request tomorrow. thx for your help anyway

stretch00
05-30-2009, 10:54 PM
its not a vista problem with HM you just need to get set right and I'm pretty sure you really dont know Vista so stay with me and we'll get it

blanks
05-30-2009, 10:56 PM
i dont know Vista thats for sure but this is just rediculous, so until Vista gets their act together or hwatever thre problem is i just as soon not be bothered. Ive spent 10 hours at this thing already and i dont have a hand history downloaded yet?! this is just crazy, i might be back tomorrow or Monday who knows, right now i'm going to bed.

stretch00
05-30-2009, 10:57 PM
I think the only thing your doing wrong right now is when you right clik thf Tilt file you need to go to PROPERTIES then new folder and create it with a name we can recognize!

stretch00
05-30-2009, 11:09 PM
Blanks whats up? lets do this

stretch00
05-30-2009, 11:14 PM
Blanks it's not that hard but you have to follow instructions to the LETTER 100% wether it's a FAQ or me or Morny if you don't follow 100% no more no less I dont know where your at

blanks
05-31-2009, 10:34 AM
I think the only thing your doing wrong right now is when you right clik thf Tilt file you need to go to PROPERTIES then new folder and create it with a name we can recognize!

i'll go over this later, i'm taking some time off for now.

stretch00
05-31-2009, 03:25 PM
I'm here if you want help

blanks
05-31-2009, 04:01 PM
sorry i'm too afraid to mess w/ these folders.

I think when you guys and Vista get your act together on this I'll be back but in the mean time I'm afraid i'll have to be asking for a refund.

thx for all your help though

stretch00
05-31-2009, 04:21 PM
Blanks the file we are going to make will not affect TILT in any way.
As soon as you close Tilt and open it again it will run an update and re-install the exact same folder! We are only creating a folder that is not hidden in vista,so that your HM can have access to it to be able to read the HHs.
It's not difficult,the issue is not a HM problem,it is a VISTA(crap) problem!
Vista hides all sorts of files/folders behind a thing called UAC.
But HM HAS TO BE ABLE TO READ THE HHs,for IT TO WORK.
NO IF ANDS OR BUTs!!! The same thing needs to be done for PT3,and a million other executable programs that anyone could possible get.
I had VISTA and got rid of it 3 days latter,I went back to XP and will never use VISTA again. Why do you think microsoft released a different OS less than 1 year after the release of VISTA? That OS was called MOJAVE,now after that release only a year ago,there is ANOTHER NEW OS being released,and that's WINDOWS7.
My point is it's not HM it's just the way VISTA is,and that can't be changed,so this is what needs to be done.
There are tons of vista users here and they all had to do it,and they are all happy to have HM running.

morny
05-31-2009, 05:20 PM
Email me and well do a teamviewer session morny@holdemmanager.net and also link to this thread

stretch00
05-31-2009, 08:55 PM
You know what Blanks, I feel sorry for you,because it is now so easy to see you have no idea how to use a computer.
But you still will jump into a thread and put your 2cents in.I would hope you would refrain from saying something that you really have absolutely NO IDEA about.
This forum is a place where people come for help or to provide help.
The other purpose of this forum is to discuss the software and it's uses.
I did all I could to help you, but you could not follow simple instructions, and rendered my assistance to you USELESS.I also fear it may have put a bad taste in your mouth about HM,which is unjustified!!!
You have not followed the FAQs or any of the instruction/guides properly! You said you did but you didn't,from the start.
You dowloaded HM and tried to install that before having posgreSQL.When it clearly states on the HM home page that SQL MUST BE INSTALLED FIRST.
And when I asked if you had SQL you said "yes,that you did", and you did not!
You need someone to actually do the work for you and that is what MORNY has offered you,so ONCE AGAIN I SUGGEST YOU DO A TEAM VIEWER SESSION WITH MORNY.
I only hope you will be able to figure out how to run the small executable file needed for the session. So you can have HM and enjoy this great program with all it benefits. Good Luck.

blanks
05-31-2009, 09:09 PM
Get lost retard and make sure I get a FULL refund and go learn how Vista works and then u can help these morons fix their useless shit before they sell it to Vista users.

Your a idiot.

and a liar ya donk, say any shit u want?

your not helping customer service any i can tell you that much

Vista users beware!!!

stretch00
05-31-2009, 09:38 PM
First I DO NOT WORK FOR HOLDEM MANAGER
I'm just some guy trying to help!
When you Dloaded the file from the web page did you save to your desktop?
See Blanks you don't even read everything,let alone follow what you should have read!

stretch00
05-31-2009, 09:50 PM
YOU NEED A TEAM VIEW w/MORNY
Doubt you need to create a new database.
Remember this one did you read it?